Last Updated on
July 26, 2022
By
Excedr
Founded in 1983, Molecular Devices, LLC is one of the most widely used and trusted lab equipment manufacturers in the life sciences industry today.
Molecular Devices mainly provides bioanalytical measurement systems for protein and cell biology in life science research and drug discovery.
Its reliability in scientific discovery and innovation is known far and wide, as shown by its participation in over 230,000 peer-reviewed publications. This is in addition to their expansive product portfolio, platforms for high-throughput screening, and all-encompassing domain expertise that leads to scientific breakthroughs.
While headquartered in San Jose (specifically, Silicon Valley), CA, Molecular Devices has offices worldwide, spanning the United Kingdom, Japan, and Africa. It’s also a part of Danaher Corporation, a company that focuses on, manufactures, designs, and markets professional products and services in the life sciences industry.
Molecular Devices offers various services to support your lab, including a dedicated customer portal, professional services for maintenance, and customization and automation services to ensure you’re making the most of your Molecular Devices instruments. Let’s review some of its main services.
If you run into problems or technical issues when using Molecular Devices equipment, you can rely on its customer care portal called “Spectranet”.
This support portal is an easy-to-use and intuitive self-service portal that allows users to problem solve or troubleshoot their basic issues or questions. Spectranet includes a rich knowledge base, and users can leverage the search feature without waiting for responses from a customer representative. You can find data sheets, installation guides, and other support documents through this portal.
The dedicated customer portal also keeps track of your service plans, instrument details, and submits support tickets should you need further, more comprehensive help.
Molecular Devices lends you 30 years of experience to design customized workstations that meet your unique research needs. Its Advanced Workflow and Engineering Solutions (AWES) team delivers automation, customized software, hardware, and optimized assays to ensure instrument limitation does not inhibit your research performance.
The AWES team takes a consultative approach to best understand your application requirements before making an informed recommendation for labware, software needs, and more.
When you’re ready to scale, the AWES team can also help you integrate your instruments into bigger workstations and create the workflow you need to facilitate your lab’s growth with ease.
The professional services covered by Molecular Devices include annual preventive maintenance, instrument qualification, and relocation assistance for your instruments.
The professional services team comprises factory-trained engineers and PhD-level scientists who fully understand your lab’s research and instrument needs.
In addition to Molecular Devices’ impressive breadth of services and expertise, these included features are sure to support your lab’s other individual demands:
Molecular Devices’ fixed price service plans include comprehensive coverage for all instruments and are meant to eliminate unexpected costs. Plan options include:
All plans aim to optimize your lab’s performance by conducting annual preventative maintenance and verifying all instruments meet operational expectations. Plans also ensure your requests are marked as a priority, so your support requests get fulfilled faster.
By utilizing one of their service plans, you won’t have to worry about the ongoing maintenance of lab instruments; instead, your lab can focus on its next scientific breakthrough.
Fulfilling the GxP (good practice) requirements set by the FDA or other regional regulatory guidelines ensures the integrity of your data and the safety of your end products.
Molecular Devices’ microplate readers also offer a full-suite GxP compliance solution for GLP (good laboratory practices) and GMP (good manufacturing practices) compliant laboratories.
This solution includes:
Molecular Devices offers a wide variety of consumables and next-generation instruments that facilitate high-throughput performance and deep learning. With Molecular Devices, you can fill your laboratory with flexible and easy-to-use instruments, with a bonus of automation features to streamline your workflow. Here is a general overview of their product categories:
Read modes offered in a single-mode reader include absorbance, fluorescence, and luminescence.
On the other hand, multi-mode readers consist of standard modes, configurable options, and upgradeable modules. An example of an upgradeable multi-mode plate reader is the SpectraMax M5e, a five-mode reader that is part of the same line as the first microplate reader used in space, thanks to its durability.
You can see this flexibility, reliability, and ease of use in the high-content imaging platform ImageXpress Micro Confocal, which provides configurable and fast cellular imaging.
Accompanied by its acquisition and analysis software, MetaXpress, the confocal microscopy platform can tackle more complex problems, such as analyzing 3D cell cultures.
An example of this is the QPix 400 series. It not only automates the sample preparation and plate handling but microbial screening as well. QPix 400’s intelligent image analysis and automation allow it to pick out up to 3,000 microbial colonies per hour, enabling more walkaway time for researchers.
Molecular Devices’ clone screening systems are dedicated to proven techniques for establishing monoclonality, improving the probability of finding rare clones of interest, and the selection of mammalian clones and microbial colonies.
The refurbished instruments are selected, inspected, and reconditioned before being shipped. Furthermore, you still receive a one-year guarantee for refurbished instruments and licensed software to ensure data integrity.
Besides instruments and assay kits, Molecular Devices also provides many accessories and consumables.
These accessories and consumables are designed to support and expand the capabilities of Molecular Devices instruments. The wide assortment of labware accessories includes cartridges, plates, lids, caps, trays, consumables for calibration, cleaning, sterilization, and more.
Molecular Devices solidifies its excellence in the life sciences field through an extensive resources section. It provides in-depth articles on the technology behind available equipment and shares fellow researchers’ expertise through ebooks, scientific posters, interviews, webinars, and videos.
Molecular Devices divides its resources and additional support into the following categories:
The products and services offered by Molecular Devices make up a complete solution for your laboratory. Along with reliable instruments customized to your lab’s individual research needs, the range of support you can get from the support team is truly remarkable.
However, outfitting your lab with innovative instruments like Molecular Devices’ is not cheap. The upfront dues and operational costs are something you have to heavily consider before deciding to purchase directly from a manufacturer of this caliber.
If you want to avoid a considerable upfront payment, among other hefty fees and dues, consider leasing your equipment instead. Leasing through Excedr ensures access to those same instruments without having to pay the enormous upfront costs. When you lease through Excedr, you can redirect your lab’s funds to other high-priority applications and needs.
Let Excedr simplify the logistics behind lab equipment procurement. We can help provide you with access to cutting-edge instruments and instrumentation from manufacturers like Molecular Devices.
Contact us today to see if we can help you build the perfect setup for your laboratory without the upfront costs that come with it.
